Privacy Policy Mega Casino

Categories of Data We Collect

We collect various types of information from you, depending on how you interact with us:

Identification Data: Name, surname, date of birth (to ensure you are 18 years of age or older).

Contact Data: Email address, phone number, and home address.

Technical Data: IP address, login details, browser type, and information about the device you are using.

Transaction Data: Details about deposits, withdrawals, and playing history on the platform.

Communication Data: History of your interactions with our customer support team.

Legal Basis for Processing

We process your data under the following legal bases:

Contract: When processing your data is necessary to provide our services to you.

Legitimate Interests: To improve our services and prevent fraud.

Consent: In cases where we ask for your permission (e.g., for marketing).

Legal Obligation: When we need to comply with anti-money laundering laws or other regulatory requirements in Ireland.

How We Use Your Data

Your personal information is used for:

Creating and managing your account.

Processing payments and transactions.

Providing customer support and resolving issues.

Regulatory compliance and identity verification.

Sending updates and offers (if you have given consent).

Data Retention

We will only retain your personal data for as long as necessary for the purpose for which it was collected, or to comply with legal, accounting, or reporting requirements. Typically, user data is retained for a period after your account is closed to comply with statutory obligations in Ireland.

Sharing Data with Third Parties

We do not sell your data to third parties. However, we may share information with:

Service providers (e.g., payment processors, analytics services).

Legal or regulatory authorities if we are obliged to do so.

Business partners who help us detect and prevent fraud.

International Transfers

Your data may be transferred to countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses, to guarantee the security of your data.

Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration. This includes data encryption, firewalls, and strict access controls. While we strive to protect your data, 100% security cannot be guaranteed on the internet.

Your Rights As a User

Under GDPR, you have the following rights:

Right of Access: You can request a copy of your personal data.

Right to Rectification: You can request that inaccurate data be changed.

Right to Erasure: Also known as the "right to be forgotten".

Right to Restrict Processing: In certain cases.

Right to Data Portability: To receive a copy of your data in a structured format.

Right to Object: Against processing based on legitimate interests.

Updates

This policy will be updated from time to time to comply with new practices. You will be notified if significant changes are made.

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